Privacy Policy

At Extreme Heating and Air Inc., protecting your privacy is a priority. This privacy policy explains how we collect, use, and safeguard your personal information when you use our online platform or engage with our services.

Information We Collect

We collect personal information that you voluntarily provide to us when requesting services, submitting inquiries, or enrolling in our “Extreme Gold Care” maintenance program. This may include:

• Contact information such as your name, postal address, phone number, and email address.
• Details about your property or HVAC/plumbing systems to provide tailored service recommendations.
• Billing and payment information necessary to process transactions.

How We Use Your Information

We use your personal information to:

• Provide and manage HVAC, plumbing, and maintenance services.
• Communicate with you about appointments, service updates, and offers related to our products and programs.
• Improve and personalize your experience on our site and with our technicians.
• Comply with legal obligations and industry standards.

Information Sharing and Disclosure

Extreme Heating and Air Inc. does not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in delivering services, such as payment processors or scheduling platforms, under strict confidentiality agreements.

We may also disclose information if required by law, or to protect our legal rights or safety, or in the event of an emergency.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our technicians are certified and trained to handle your information responsibly.

Your Rights Under GDPR and Other Privacy Laws

If you are located in jurisdictions governed by GDPR or similar privacy laws, you have the right to:

• Access the personal data we hold about you.
• Request correction or erasure of your personal data.
• Object to or restrict certain processing of your data.
• Withdraw consent where consent is the basis for processing.
• Receive a copy of your data in a portable format.

To exercise these rights, please contact us via postal mail at:

Cookies and Tracking Technologies

Our online platform may use cookies and similar technologies to improve your browsing experience and collect usage data. You may manage cookie preferences via your browser settings.

Retention of Data

We retain personal information only as long as necessary for service delivery, legal compliance, and legitimate business purposes.

Children’s Privacy

Our services and online platform are not directed to children under 16. We do not knowingly collect personal data from minors.

Changes to This Privacy Policy

We may update this privacy policy as needed to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revision date.

Contact Us

If you have questions about this privacy policy or our data practices, please write to us at: